Innovation amidst change

How an Award-Winning Airport Authority increased performance across all levels of employees

Download the Case Study

The Indianapolis Airport Authority, or IAA, employs the people responsible for the airport’s success. Over ten years ago, FlashPoint Leadership Consulting first partnered with IAA on their leadership development strategy to support an ambitious 5-year strategic plan centered on providing public value to the greater Indianapolis community.

The IAA has consistently collected awards for Best Airport in North America and accolades for earning a top spot in customer satisfaction.  In this download, learn about our clients objectives and FlashPoint's solution.