What do Managers Need to Succeed?

Without Training, Managers Can Struggle With the Fundamentals

Research shows that at some time in their career, many employees have left their job because of their immediate manager. Effective onboarding is a must for new managers to ensure their success and increase employee retention and engagement. Too often, high-performers are promoted without understanding the fundamentals, or vitals, of how to effectively work as a manager.

To become proficient, a manager has to maintain work processes, meet deadlines, and support the needs of customers. They have daily tasks and annual goals. But managers can’t achieve these common goals without the engagement and cooperation of the people that support, surround, and work with them. One of the most important jobs of a manager is engaging people to help them achieve results, and many challenges new managers face relate to managing relationships and gaining new skills.

It’s important that new managers get the support they need. We looked at reasons why new, or even experienced managers, might struggle:

• They don't understand their role or the scope of their responsibilities.
• They have never had to hire, fire, or give a performance review.
• They are used to being on the team, not leading the team.
• They don't know the difference between leadership and management.

To support our clients' needs, we developed Management Vitals™, a program based on years of experience helping managers best leverage their team’s talent, as well as other trusted management resources. Participants discover practical (and relevant!) tips, tools, and resources to support their day-to-day tasks as well as increase confidence in their management abilities, especially in challenging situations.

We're excited to share this program as a tool to support the development of new, and seasoned managers. We developed a case study detailing how FlashPoint has worked with three organizations to prepare their managers with critical skills to engage employees, including:

• Assertive communication
• Goal setting and feedback
• Navigating change and coaching

We're continuously impressed by the influence great managers can have on engagement, but humbled when we are reminded that a manager is only as good as his ability to bring the best out of their team and be supported by that team to achieve results.  How are you seeing results in your organization as a result of implementing onboarding or training methods such as this?

Photo by Gabriel Vissoto on Unsplash